Reduce No-Shows. Recall Inactive Patients. Run Your Clinic on Autopilot.
AI-powered appointment scheduling, patient recall, and omnichannel contact center for clinics and hospitals. Reduce no-shows by 40% and cut contact center costs 2–3×.
The Biggest Pain Points in Healthcare Communications
60%+ patients miss follow-up appointments
Most clinics use manual reminder calls or basic SMS — missing patients who prefer WhatsApp, Telegram, or voice in their language.
5 systems, zero unified patient view
EMR + call center + SMS tool + email platform + CRM. Separate dashboards, no coordinated patient journey, duplicate outreach.
Contact center overwhelmed with scheduling calls
70% of inbound calls are routine: booking, rescheduling, results inquiries. Staff waste time on automatable tasks instead of urgent cases.
Standard CPaaS fails in your key markets
CIS, MENA, Turkey, South Asia — fastest growing healthcare markets — have routes mainstream providers charge 5–10× more for, or refuse entirely.
Everything Your Clinic Needs to Communicate at Scale
Four integrated products that replace your entire patient communications stack.
AI Omni-Robot
Voice, chat, SMS and call-center automation in one drag-and-drop scenario builder.
Learn more →Patient CRM
Appointment reminders, recall campaigns, patient journey automation and loyalty programs.
Learn more →HiRi CPaaS
SMS, WhatsApp, Voice — 3,000+ routes for healthcare outreach in 30+ countries.
Learn more →AI Consultation
Multi-specialist AI analysis for patients. Structured second opinion in minutes.
Learn more →Automate What Matters Most
Automated Appointment Scheduling & Reminders
AI voice and chat robots handle booking, confirmations, rescheduling, and reminders — 24/7, in any language.
Bring Back Inactive Patients Automatically
Identify patients overdue for checkups and reactivate them with personalized AI outreach via their preferred channel.
24/7 AI Patient Support — No Call Center Needed
Answer FAQs, provide test results info, handle prescription inquiries and route urgent cases to live staff automatically.
Multi-Specialist AI Second Opinion for Your Patients
Patients describe their symptoms — 5 AI specialists analyze simultaneously. Structured report in minutes.
REST API integration. Typically 2–4 weeks to deploy. No developers required on your side.
What Healthcare Providers Say
We reduced no-shows by 40% in the first month. The AI reminder system pays for itself in weeks.
Our reception handles 3× more patients without adding staff. The scheduling robot works flawlessly across WhatsApp and voice.
Patient satisfaction went up 28% after deploying the follow-up automation. Patients love proactive updates.
We Operate Where Your Patients Are
MedContact runs where mainstream vendors struggle — CIS, MENA, Africa, South Asia.
Choose Your Plan
For individual patients or full clinic automation. Pricing scales with your operation.
- ✓ 3 consultations per month
- ✓ General practitioner analysis
- ✓ Basic structured report
- ✓ EN + RU languages
- ✓ Unlimited consultations
- ✓ 5 specialist agents
- ✓ Detailed structured report
- ✓ History & archive
- ✓ Priority processing
- ✓ All 10 languages
- ✓ AI scheduling & reminders
- ✓ Patient recall automation
- ✓ Omnichannel contact center
- ✓ CRM integration
- ✓ White-label option
- ✓ Dedicated support + SLA
See MedContact AI in Action
We'll show you exactly how MedContact works for your specialty, clinic size, and geography. No generic demo.
Frequently Asked Questions
Is MedContact AI a substitute for a real doctor?
No. MedContact AI provides informational analysis only. Always consult a licensed medical professional for diagnosis and treatment. Our AI consultation is designed as a structured second opinion to help patients prepare for their clinic visit.
How fast can my clinic go live?
Typical deployment is 2–4 weeks. We handle the integration with your EMR/EHR, configure the automation scenarios, and run test campaigns before launch. No developers required on your side.
Which channels do you support?
Voice calls, WhatsApp, SMS, Telegram, Email, and push notifications — all from one platform. We route through 3,000+ telecom routes optimized for each country and carrier.
How is patient data protected?
Patient data is processed under GDPR and HIPAA-aligned standards. Conversations are encrypted. We do not store medical content beyond the retention period you configure. ISO 27001 certified infrastructure.
What results can we expect in the first 90 days?
Typical 90-day results: 30–60% reduction in no-shows, 20–40% increase in appointment fill rate, 2–3× lower contact center costs. Patient recall campaigns typically bring back 15–30% of inactive patients.